Frequently Asked Questions
Everything you need to know about your MIA Shoes shopping experience.
How do I determine the right size for my MIA shoes?
Most of our styles run true to size, but we recommend checking the specific size guide located on each product page for detailed measurements and fit recommendations.
What is your return policy for online orders?
We offer a 30-day return window for unworn items in their original packaging. Please ensure the soles are clean and free of any marks to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your new shoes sooner.
Do you offer international shipping?
Yes, MIA Shoes ships to various international locations. Please note that customs duties and taxes are the responsibility of the customer and vary by country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How should I care for my leather or suede shoes?
To maintain the quality of your footwear, we recommend using a protective spray before the first wear. For leather, use a damp cloth; for suede, use a soft-bristled brush to remove surface dirt.